Privacy policy

Privacy policy

 

Thank you for your interest in our online store. Protecting your privacy is very important to us. In this privacy policy you will find detailed information on how to handle your data. The administrator of your data is: Royal Fashion Vipol Sp. Z o.o., Aleje Jerozolimskie, 02-486, Warsaw, admin@royalfashion.pl.

 

1. Access data and hosting

You can access our websites without entering your personal data. Each time the website is called up, the server automatically saves only the so-called server logs, such as the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the internet service provider submitting the request (access data) and documents the page call. 

These data are analyzed only to ensure the proper functioning of the site and improve our offer. The above serves - as part of the assessment of interests - to secure our legitimate interest, consisting in the correct presentation of our offer. All access data is deleted within seven days of the end of your visit to the site.

Hosting services provided by an external service provider
As part of entrusting data processing - at our request, an external service provider performs services for us in the field of hosting and presentation of websites. All data that - as described in this privacy policy - has been collected as part of using our website or in the forms provided for this purpose in the online store, are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy.

This service provider is based in a country belonging to the European Union or the European Economic Area.

 

 

2. Collection and processing of data to implement the contract and create a customer account

We collect personal data only when you voluntarily provide it to us by placing your order, contacting us (e.g. using the contact form or e-mail) or creating a customer account. The mandatory fields are marked as such, because the data they contain are necessary for us to perform the contract or consider the case in which you contacted us, or set up a customer account. Without them, you cannot complete the order or create a customer account or contact us. What data is collected results from the forms in which the data are entered. We use the data you provide to perform the contract and respond to your inquiries. After the performance of the contract or the deletion of your customer account, the processing of your data will be limited, and after the expiry of the storage periods specified in the tax regulations and the Accounting Act, these data will be deleted, unless you expressly consent to the further use of this data or in accordance with applicable regulations. we reserve the right to continue using the data, in which case we will inform you in this statement. Your customer account can be deleted at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in your customer account.

 

 

3. Data transfer

In order to perform the contract, we provide your data to the courier company involved in the delivery, if it is necessary for the delivery of ordered goods. Depending on which payment service provider you choose in the ordering process, we transfer the payment data collected for this purpose to the credit institution that supports the payment and possibly to the payment service provider chosen by us or by you, in order to process the payment. Some payment service providers collect data themselves if you set up an account with them. In such cases, please log in to the payment service provider with your access data as part of the order. The privacy policy of the respective payment service provider also applies.

Forwarding data to a courier company
If you give us your express consent during or after placing your order, we will provide your e-mail address and telephone number to the courier company so that it can contact you before delivering the order to advise or arrange delivery.

The above consent may be withdrawn at any time by sending us an appropriate message to our contact address indicated in the section "Our contact details and your rights" or by sending a message directly to the courier company to the contact address indicated below. After withdrawing consent, we will remove your provided in this the purpose of the data, unless you expressly consent to the further use of your data for other purposes or unless we reserve the right to continue to use the data in statutory cases, of which - in such a situation we inform you in this statement.

Courier companies with whom we cooperate:

Centrala Poczta Polskiej S.A.
st. Rodziny Hiszpańskich 8
00-940 Warsaw

InPost S.A.
st. Wielicka 28
BUSINESS PARK Budynek B
30-552 Kraków

General Logistics Systems B.V.
Breguetlaan 28-30 
1438 BC Oude Meer 
The Netherlands

 

4. Transfer of data to opinion giving systems.

Personal data, in particular the email address and order number, are forwarded to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl) to send a request for customer satisfaction after placing an order within 7 calendar days and to provide the customer with rights related to the transaction.

 

5. E-Mail-Newsletter and promotional materials sent by post

Promotional materials sent by email after subscribing to the newsletter list.
If you subscribe to our newsletter, then we will use the data necessary for this purpose or provided to you by us separately in order to regularly send you our newsletter electronically based on your consent.

You can unsubscribe from the newsletter at any time by sending us a message with relevant information or by using the appropriate link in the newsletter. After signing out, we will delete your e-mail address, unless you expressly consent to the further use of your data for other purposes or we reserve the right to continue to use the data in statutory cases, of which - in this case we will inform you in this statement.

The newsletter is sent as part of entrusting the processing of data to our order by the service provider, to whom we provide your email address.

This service provider is based in a country belonging to the European Union or the European Economic Area.

Promotional materials sent by post and your right to object
In addition, we reserve the right to process your data - name and postal address for our own advertising purposes in the field of our products, e.g. by posting the latest offers and information about our products. The above serves to safeguard our legitimate interest, consisting of contact with clients for advertising purposes.

Advertising parcels are delivered as part of entrusting the processing of data to our order by the service provider to whom we transfer your data for this purpose. You can object to the storage and use of your data at any time by sending a message to our contact address indicated in the section "Our contact details and your rights".

 

6. Cookies and web analytics

Store cookies policy eroyalfashion.com is in the tab Cookie policy.

If you do not agree to the use of cookies, the functionality of our website may be limited

 

7. Social network plugins


Use of social plugins 
Our website uses so-called social plugins ("plugins") of social networking sites. 
By displaying our website containing such a plugin, your browser will establish a direct connection to Facebook, Google, Twitter or Instagram servers. The content of the plugin is transmitted by the respective service provider directly to your browser and integrated with the website. Thanks to this integration, service providers receive information that your browser has viewed our website, even if you do not have a profile with the given service provider or are not currently logged in to it. This information (along with your IP address) is sent by your browser directly to the server of the given service provider (some servers are located in the USA) and stored there. If you have logged in to one of the social networking sites, then this service provider will be able to directly assign a visit to our website to your profile in the given social networking site. If you use a given plug-in, e.g. click on the "Like" or "Share" button, then the relevant information will also be sent directly to the server of the given service provider and stored there. This information will also be published on the respective social network and will appear to people added as your contacts. 
The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings that ensure the protection of your privacy are described in the privacy policy of service providers. 

http://www.facebook.com/policy.php

https://help.instagram.com/155833707900388

If you do not want social networking sites to match the data collected during visits to our website directly to your profile on a given website, then before visiting our website you must log out of this website. You can also completely prevent the plugins from loading on the page using the appropriate extensions for your browser, e.g. blocking scripts with "NoScript" (http://noscript.net/)."

 

 

8. Reminders about the possibility of issuing opinions

Reminder on the possibility of issuing opinions sent by Trusted Shops 
If you have expressly consented to this during or after your order, we will forward your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), so that an e-mail reminder about the possibility of expressing an opinion about the purchase made in our store is sent to you.

You can revoke your consent at any time by sending an appropriate message to our contact address indicated in the section "Our contact details and your rights" or directly in the form of a declaration made to Trusted Shops.

9. Our contact details and your rights

You have the right to free information regarding your personal data that is stored with us, as well as the right to rectify it, limit processing, delete this data or transfer it.

If you have questions about the collection, processing and use of your personal data, rectification, blocking or deletion of data, and to withdraw consents or object to the use of specific data, please contact the data administrator: Royal Fashion Vipol Sp. Z o.o., Aleje Jerozolimskie, 02-486, Warsaw, admin@royalfashion.pl

In addition, you have the right to lodge a complaint with the competent supervisory authority.

********************************************************************
Right to object
If we process personal data in the manner described in this privacy policy - as part of the analysis and assessment of interests - to safeguard our legitimate interests, then you may object to such data processing for this purpose - with effect for the future. If the processing takes place for direct marketing purposes, you may exercise your right to object at any time. If the processing takes place for other purposes, you have the right to object only for reasons arising from your particular situation.

After you exercise your right to object, we will not continue processing your personal data, unless we demonstrate the existence of valid legitimate grounds for processing and they will prevail over your interests and rights, or if the processing is intended to investigate, execute or defend claims.

The above does not apply when data processing takes place for the purposes of direct marketing. In this case, we will not continue processing your personal data for the above purpose. 
********************************************************************

 

This page uses cookie files to provide its services in accordance to Cookies Usage Policy. You can determine conditions of storing or access to cookie files in your web browser.
Close
pixel